Our 2024-25 Impact Report is here!

Read our  Impact Report

This report marks the last chapter of our 2022-25 strategy. Over the past three years, we've made huge strides across our four strategic priorities:

• delivering co-produced, high-quality services
• building an engaged and ambitious workforce
• shaping the future of care and support
• transforming how we work

Jane Hughes, CEO, said, "I am incredibly proud of what Mental Health Matters has achieved and deeply grateful to our funders, partners, colleagues, and volunteers who made this work possible. I also want to extend a special thank you everyone who has accessed our services, collaborated with us, and generously shared their experience to help shape and strengthen the services we deliver."

How we made a difference in 2024-25

• 43,545 support sessions delivered through our Alternative Crisis Support services
• 46,565 emotional support calls handled by our 24/7 helpline
• 44,912 individuals accessed our Talking Therapies services
• 9,425 hours of advice, navigation, and community support provided
• 4,603 people supported to find, retain, or return to paid employment

Behind each of these numbers is a personal story, a testament to the life-changing difference our services make every day.

Paula shares her experience of receiving support from one of our employment services, and the impact it has had on her daily life.

Thank you to our to our funders, partners, colleagues, and volunteers who made this work possible. Your support brings us closer to our vision, that everyone can access support for their mental health to live a meaningful life, in a society free from stigma.

Read our  Impact Report here